PC game developer, among other things, Stardock has come up with a Gamer's Bill of Rights. It only applies to PC games, but the ideals are pretty universal to all video games.
Here it is:
- Gamers shall have the right to return games that don’t work with their computers for a full refund.
- Gamers shall have the right to demand that games be released in a finished state.
- Gamers shall have the right to expect meaningful updates after a game’s release.
- Gamers shall have the right to demand that download managers and updaters not force themselves to run or be forced to load in order to play a game.
- Gamers shall have the right to expect that the minimum requirements for a game will mean that the game will play adequately on that computer.
- Gamers shall have the right to expect that games won’t install hidden drivers or other potentially harmful software without their consent.
- Gamers shall have the right to re-download the latest versions of the games they own at any time.
- Gamers shall have the right to not be treated as potential criminals by developers or publishers.
- Gamers shall have the right to demand that a single-player game not force them to be connected to the Internet every time they wish to play.
- Gamers shall have the right that games which are installed to the hard drive shall not require a CD/DVD to remain in the drive to play.
It is encouraging that at least one game developer is thinking in such a consumer-centric way.
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